Shipping policy
Thank you for shopping with K. B. Art Studio. Each item is made to order especially for you and fulfilled by our trusted print-on-demand production partners.
Where We Ship
We currently accept and ship orders within the United States only.
Free Shipping
We offer free standard shipping on all orders delivered within the United States. No additional standard shipping fee will be added at checkout.
Production and Processing
Because our products are made to order, please allow approximately 2–7 business days for production before shipment.
Processing times may vary depending on the product, order volume, and production partner availability. Business days do not include weekends or public holidays.
Estimated Delivery
After production is complete, standard delivery within the United States generally takes approximately 4–10 business days.
Estimated delivery dates are provided as a guide and cannot be guaranteed. Delivery may be affected by carrier delays, severe weather, public holidays, high order volumes, or other circumstances outside our control.
Order Tracking
Once your order has shipped, tracking information will be sent to the email address provided during checkout. Please allow up to 48 hours for the tracking information to update after receiving the shipping confirmation.
Multiple Packages
Products in the same order may be produced at different fulfilment facilities. As a result, items may arrive separately and have different tracking numbers.
You will not be charged additional shipping fees if your order is delivered in multiple packages.
Incorrect or Incomplete Addresses
Please carefully review your shipping address before submitting your order.
K. B. Art Studio is not responsible for delays, failed deliveries, or replacement costs caused by an incorrect or incomplete address provided by the customer.
If you notice an address error, contact us immediately. Address changes cannot be guaranteed once production or fulfilment has started.
Delayed, Lost, or Damaged Shipments
If your tracking information has not updated for an extended period, your package appears to be lost, or your order arrives damaged, please contact us through our website’s Contact page and include your order number.
For damaged products, please provide clear photographs of the item and its packaging so we can review the issue with our fulfilment partner.
Order Changes and Cancellations
Orders enter production quickly. Changes or cancellations cannot be guaranteed after an order has been submitted.
Please contact us as soon as possible if you need assistance with an order.
Contact Us
For questions regarding shipping or delivery, please contact us through the Contact page on our website. Please include your order number when contacting us about an existing order.